About ExcenityAI

A senior engineer, not a handoff chain.

ExcenityAI is led by Nehal Azhar, a Senior AI Engineer and automation consultant with six years of building CRM, voice and agent systems for clients across four continents. The person you talk to on the first call is the person who builds it.

Serving startups and teams across the US, UK and Europe.

Nehal Azhar, Founder & Lead Engineer of ExcenityAI
CertifiedAWS Solutions Architect
UpworkTop Rated · 100% JSS
CertifiedVoiceflow Expert

Credentials

Trusted by

What clients say

“He has been eternally flexible, very communicative, and has consistently delivered work of a very high standard over the entire length of this contract. Highly recommend Nehal as a valuable member to any team.”
Alexander WorthFounder, Worth AI
“Great work from Nehal — an expert in chatbot dev.”
Daniel StrutCEO, Automated Sales UKUK
“Very knowledgeable. It was a pleasure working with Nehal.”
Daniel BartkowskiUpwork client
“Exceptional work! The AI continues to perform flawlessly. Nehal consistently goes above and beyond expectations. He's also a true Zoho expert, particularly with Zoho CRM. I couldn't ask for a better freelancer on Upwork. Highly recommended.”
Mathew Del BiancoFounder, Business Jam
“Highly recommended. Nehal is a wonderful resource and very helpful. He answered all of my questions promptly and professionally. I loved his 'I want to help' attitude.”
Fathi al WosaibiGeneral Manager, Theta Tech
“Very quick first design proposal and then perfect realization of our requirements within a very short time. Good support for the final steps I needed to do myself and in setting up the backend. I'll hire him again.”
Michael RestUpwork client
“Worked with Nehal many times. And will hopefully again, soon!”
Joshua SaloneUpwork client
“Excellent work, comms great, man of his word. Can trust Nehal to deliver.”
Gary WattsCEO, Turn 2 Marine Engineering
Background

Six years inside the systems businesses actually run on.

From Zoho and Pipedrive to Voiceflow, Vapi and self-hosted n8n — for solar installers, banks, staffing agencies, venues and print shops in the UK, Europe, Australia, the Middle East and North America.

  1. Founder & Lead EngineerNowExcenityAI
  2. AI ConsultantPreviouslyWorth AI
  3. Senior CRM & Automations ConsultantPreviouslyZenith Innovations
  4. Partner engineerPreviouslySkyfall Labs · Automated Sales Ltd
Process

Five steps. No surprises.

You see working software every week and never pay for scope you didn't sign off.

Start with step one

  1. Discovery call

    01

    Thirty minutes on the bottleneck, the systems involved and what success looks like in numbers.

    You get: a recommended approach and stack

  2. Scope & price

    02

    Flows, integrations, edge cases and handoff rules, written down and priced before any build starts.

    You get: a fixed scope and quote

  3. Build in the open

    03

    Weekly demos on your real data. You test the agent while it is being made, not after.

    You get: working software every week

  4. Launch

    04

    Staged rollout, monitoring switched on, your team trained on what the system does and when it hands off.

    You get: a live system and handover docs

  5. Host & improve

    05

    We host it, watch the transcripts and results, and tune prompts and flows as your business changes.

    You get: monthly improvements

How we work

i.

Wiring before wording

Most "the AI is wrong" problems are data that never arrived. We fix the plumbing first, then the prompt.

ii.

Real data over demos

We tune against your actual calls, chats and records — not a script that only works in a sales demo.

iii.

You own it

Clear docs, your accounts, no lock-in. If you ever want to take it in-house, you can.

Let's talk about what you'd automate first.

Book a free call